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How badshahcric Handles Your Personal Data

At badshahcric, we take the handling of your personal data seriously — every piece of account data, transaction record and browsing activity we collect is governed by clear…

Transparent data useUPI & Paytm transaction privacyAccount security controlsData retention clarityYour right to request deletion
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badshahcric How badshahcric Handles Your Personal Data
REACH OUR PRIVACY TEAM

Contact Us About Your Privacy Rights

If you have a question about how we process your data, want to request a copy of your account information, or need to flag a concern about how your details are being…

Email Privacy Support Send your data request or privacy concern to our dedicated privacy email address. We acknowledge all emails within 24 hours and aim to resolve data queries fully within 72 hours.
Live Chat Start a live chat session directly from your account dashboard. Our support agents can verify your identity and raise a formal data-access or correction request on your behalf in real time.
Account Help Centre Visit the Help Centre inside your badshahcric account to find self-service forms for downloading your data, updating stored details or submitting a deletion request without contacting an agent.
HOW WE PROTECT YOUR DATA

Data Handling, Cookies and Account Security

badshahcric uses industry-standard encryption on all data in transit and at rest. Your UPI, Paytm and PhonePe payment references are tokenised — we never store raw payment credentials on our servers.

Encryption in Transit

Every connection between your device and our servers uses TLS encryption. This applies to account login, wallet top-ups via UPI or Paytm, and all game session traffic — no data travels in plain text.

Cookie Policy

We use session cookies to keep you logged in, analytics cookies to understand which sections of the platform you use, and preference cookies to remember your language and lobby settings. You can manage cookie consent from your browser at any time.

Payment Data Tokenisation

Your UPI handle, Paytm wallet ID and PhonePe reference are replaced with secure tokens after your first verified transaction. We store only the token — never the raw payment credential — reducing exposure in the unlikely event of a data incident.

Data Retention Periods

We retain active account data for as long as your account remains open. After account closure, transactional records are kept for the period required under applicable Indian financial regulations, then permanently deleted from our systems.

Your Right to Access and Correct

You can request a full export of the personal data we hold on your account at any time. If any stored detail is inaccurate — name, contact number, linked UPI handle — submit a correction request through the Help Centre and we will update it within five business days.

Requesting Account Deletion

If you wish to have your account and associated personal data removed, contact our privacy team by email or live chat. We will process deletion requests within 30 days, subject to any retention obligations under Indian law that may apply to your transaction history.

Frequently Asked Questions About Your Privacy

Below are the questions we hear most often about how badshahcric handles personal data, what rights you have as an account holder, and how to exercise those rights. If your question is not covered here, reach our privacy team via live chat or email.

We collect your name, email address, mobile number, date of birth and the payment identifier you use — such as your UPI handle or Paytm wallet reference. We also log your device type and IP address for fraud prevention and account security purposes.

We do not sell your personal data. We share data only with service providers who help us operate the platform — such as payment processors for UPI and PhonePe transactions — and only to the extent necessary to deliver those services under binding agreements.

Log in to your account, visit the Help Centre, and submit a data-access request form. Alternatively, email our privacy team directly. We will compile and send your data export within 72 hours of verifying your identity.

Yes. Contact us via email or live chat with a deletion request. We process most requests within 30 days. Some transaction records may be retained longer if Indian financial regulations require it, after which they are permanently removed.

Payment references are tokenised immediately after your first verified transaction. Only the token is stored on our servers — never your raw UPI handle or Paytm credentials. All data in transit is protected by TLS encryption.

We use session, analytics and preference cookies. Session cookies are essential for keeping you logged in. Analytics and preference cookies can be managed or disabled through your browser settings at any time without affecting your ability to access your account.

Reach our privacy team first — by email or live chat — and we will investigate within 72 hours. If you are not satisfied with our response, you have the right to escalate the matter to the relevant data protection authority under applicable Indian law.

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